本文转自：马鞍山日报
“站店听音”解难题
近日，站店听音安徽移动和县分公司开展“站店听音”活动，解难题全面提升服务质量。站店听音该公司组织各级管理人员深入网格渠道场景“站店”，解难题听取案例录音，站店听音深入剖析，解难题督促盯控日常服务，站店听音主动拜访客户、解难题参与宽带装维，站店听音推进问题闭环解决。解难题该公司多举措深入一线，站店听音“零距离”倾听客户声音，解难题全面收集客户反馈问题，站店听音溯源解决，解难题扎实推进“心级服务”持续升级，站店听音切实为群众办实事解民忧。
通讯员李伦凤摄
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